ERR-SYS-00004: NetEase Cloud Music < 1.1.0 Fails to Launch

Older Versions of netease-cloud-music Fails to Launch with Sandbox-related Errors


With NetEase Cloud Music (netease-cloud-music, 网易云音乐) version < 1.1.0, the application may fail to launch with errors similar to the following...

[0316/] Running without the SUID sandbox! See for more information on developing with the sandbox on.
Gtk-Message: Failed to load module "canberra-gtk-module"
QFileSystemWatcher::removePaths: list is empty
QFileSystemWatcher::removePaths: list is empty

Possible Cause

Not yet identified, given that this package is closed-source.

Fixed Version

Package Update

With netease-cloud-music version 1.1.0, this issue has been resolved.


With any versions older than 1.1.0, launching the application with the --no-sandbox parametre will allow it to run...

$ netease-cloud-music --no-sandbox

Or, to workaround this issue "permanently" - enabling the option by default...

$ install -Dm644 /usr/share/applications/netease-cloud-music.desktop ~/.local/share/applications
$ sed -e 's|Exec=netease-cloud-music|Exec=netease-cloud-music --no-sandbox|g' -i ~/.local/share/applications/netease-cloud-music.desktop
$ update-desktop-database ~/.local/share/applications

Now, you should experience no further errors launching NetEase Cloud Music from your application menu.